How to buy

There are three ways to purchase our products

1. PHONE OR EMAIL YOUR ORDER
Email  rod@truekit.nz or PHONE 021 888 905 with a list of the products, colours and sizes you require together with the shipping address.

We will then respond within 24 hours with an invoice including shipping and tax costs and our bank details for payment.  Once your payment has been received we will then ship the items and advise you of the expected delivery date.  

*Delivery is usually 1-5 days within New Zealand and Australia.

2.
ONLINE VIA OUR WEBSITE
Select the products you'd like to purchase on our website.  Then click on the cart and follow the instructions.  

You will be requested to complete your name and contact information and shipping address.  Payment can then be made via secure credit card payment or Pay Pal.  A receipt of payment will be emailed together with confirmation  of your order and expected delivery date. 

*Delivery is usually 1-5 days within New Zealand or Australia.

3. FROM OUR AUCKLAND LOCATION
If you would like to collect your boat and pay upon collection you can arrange a time to collect your products from our Auckland Base, Coatesville North Shore, Auckland.  

If you would like to do this please contact via phone (021 888905) or email rod@truekit.nz and advise us of the products you wish to purchase.  

*Please be aware we do not run a retail store but are happy to show our boats by appointment. 

 Payment Options:

  • Credit cards - Visa & Mastercard
  • EFT POS
  • Online bank transfer
  • Paypal 
  • Bank cheques

       

If you have any questions or queries please email rod@truekit.nz

Shipping and delivery

For shipping within New Zealand we use Mainfreight.  Shipping costs will be calculated either via our shopping cart or your invoice if you oder via email. Once we have received your order you will be sent a confirmation of your order which will include delivery details.

If you are purchasing from outside of New Zealand we will contact you via email with shipping details.

Guaranteed Quality

    When you buy a True Kit inflatable from us you are dealing with a New Zealand company that is committed to providing the highest quality inflatable boats and products.  Each of our boats comes with a warranty and has been tried and tested in the most challenging of New Zealand conditions.  

    We welcome your feedback of our products. 
    If you have a special request or custom order please don't hesitate to contact us.

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